Frequently Asked Questions

What kind of metal are the posts made of?

I use several different types of hypoallergenic metal in my work. Most posts will be made of Stainless Steel, while french ear wires are typically 10k gold plated metal. If you're not sure about a piece, just ask!

What kind of Laser Do You Have?

My laser is the Epilog Fusion Edge 12, an industrial grade machine large enough to use 12"x24" materials, but small enough to fit in my home studio.

Do you offer Custom orders?

YES! Custom orders are available. Feel free to contact me with your requests before making a purchase, to discuss your ideas for a custom project.
Custom orders will not begin production until payment is received. In most cases, you will receive a proof of your requested design to approve before your order is finalized. Production begins after payment. No samples will be mailed before payment.

Will ______ item be restocked?

I try to restock my most popular items as often as I can, with the exception of items marked "Limited Edition" or "One-of-a-Kind." If you are interested in an out of stock item, or can't find what you are looking for, don't hesitate to reach out.

Do you offer wholesale?

YES! I handle all wholesale orders through a platform called Faire. If you are unfamiliar with Faire, please contact me directly for information.

Can I change the Shipping address on my order?

Changes to your shipping address can only be made before your order has been shipped, so please double check before placing your order. If a package is returned due to an incorrect or undeliverable address at the fault of the buyer, your order will be canceled and a partial refund will be issued (order total - shipping costs.)